contains a step-by-step
explanation of how to
pay us using PayPal's.
Even if you do not have
a PayPal account, you
can use PayPal and pay
with your bank account, your credit
or debit cart card, or
with PayPal credit.
These options are
explained well by
Please click here and read our Terms and Conditions of Business. By
using this site or ordering merchandise from us, you agree to accept our Terms and Conditions of Business.
There are five ways to order from us. Click here
to see the list of the five
We prefer you order from us using
our Shopping Bag.
If you do not have a
PayPal Account, you can
still use our Shopping Bag and pay
using your credit card. So
PayPal should work for
PayPal's Verification System
allows you to learn more about us, before you pay us through PayPal. Click here
or on the image to the left to verify that this web site has been verified by PayPal.
here to see the
You will see that we
we've sold items to
paragraph may not
take you to the
correct page with
our reputation, if you are not
logged into PayPal.
If you are asked to
login, do it, then
come back to this
page and click again
on the link at the
beginning of this
paragraph to see our
The image just above is a screenshot of part of the PayPal page that shows our reputation on 02/01/2012. You can see we have shipped to 3884
verified buyers and have been a PayPal member for 10 years and 7 days. Our PayPal reputation should assure you.
Our Shopping Bag
When you are in
our Shopping Bag, you can
change the quantity ordered
for any item, or you can remove an item if you change your mind and decide
not to buy that item.
After you make changes in the
Shopping Bag, be sure to click on the button labeled "Update".
Finally, click on the button labeled
in our Shopping Bag.
2. Special Requests
the checkout process, you
will be given an opportunity
to add a Special Request.
for more information about making a Special Request with your order.
3. Special Services
There are additional charges for delivery on Saturday and for delivery to Anchorage and Fairbanks in Alaska, and to
Hawaii. Click on the PayPal buttons in the box below for these special services.
Ordering & Delivery of Live Items
all orders that contain live items by "overnight express
delivery". The packages leave here in the late afternoon
and usually arrive before noon the next day. Most of our
online competitors charge their customers more for next
day delivery, and the packages that they ship arrive several
hours later in the afternoon. We love our fish and want
to minimize the stress to them during shipping. Click
here for more information about how we ship orders.
Our Delivery Schedule
You order on
We usually ship
The same Thursday
Thursday after noon*
The next Tuesday
The next Tuesday
The next Tuesday
The next Tuesday
* Pacific Time Zone
column in blue on the left shows the days
that we receive your order. Read across to
the middle column in yellow to find the day
we will ship your order, and the pink column
on the right shows the day that you will usually
receive your order.
So for example, if you order on Thursday
after noon, you will usually receive your
order 6-days later on Wednesday, but if you
order on Thursday before noon, you'll get
your order the next day on Friday! Hooray!
All of this is
organized to maximize the safety to the
The "Usual Delivery Day" is the day after
your order is shipped. We always ship in the
late afternoon and the delivery to you is
usually the next day before noon, which
minimizes the time. By the way you can
request a different delivery day that you
prefer, but the requested day must be after
the Usual Delivery Day, shown above.
here for more about how to send us a
Special Request with your Order.
Notice the word "usually" in the yellow and
pink columns. Once in a blue moon due to
circumstances beyond our control we may not
be able to ship on the day listed above in
the yellow column. If so, we'll notify you,
apologize for the delay, and make other
arrangements for your shipment.
Note: We can also ship on Friday for
delivery on Saturday with an additional
To ship on a Friday, we must receive your
order before noon, our time, on Thursday, as
shown in the table above.
The regular Delivery Schedule, shown above, is
occasionally interrupted by holidays like New Years,
July 4th, Thanksgiving, and Christmas. So for example,
if July 4th is on a Wednesday, then we cannot ship that
day, nor on the preceding day.
We will always notify you by email, before we ship your
package. Our notification will include the name of the
delivery company and the approximate time of delivery to
your address. From the day we receive your order, you
will usually receive your package within three to five
of our working days, which are Monday through Friday,
Be sure we have your current email address. Sometimes we
get orders with old invalid email address, which means
our notification email is returned to us and not
The companies that we use to deliver packages will not
accept a package from us that is addressed to a Post
Office Box, so you must enter a Street Address on your
The delivery companies also will not accept a package
without your phone number to call in case they have
trouble finding your street address.
Be sure your order is to a STREET ADDRESS and not a P.O.
Box number. The delivery companies want a PHONE NUMBER,
where they can call you at the time of delivery, in case
they have trouble finding your address.
be Meticulous !!
Include everything listed above in your order, but if
something is missing, we will contact you and help you
complete your order.
We are very well organized, very friendly, and we have
successfully shipped many thousands of packages of fish.
here for even more details about ordering
The Prices are payable in U.S. Dollars and are always
listed for ONE item, which is usually one fish, but it
might be one shrimp, one crab, one aquatic plant, or one
fish bowl depending on the type of item.
are listed in inches and refer to total length of that
item and includes the tail, if the item has a tail. Each
size is the size of the item for sale. The pictures
often show items of a different size than the items
offered for sale. Eventually an item may grow to be
bigger, even much bigger.
before You Buy !!
Near almost every item, that's listed for sale, there's a link, which includes more information about that
item and often includes the maximum size. We strongly
recommend that you carefully read about each item,
before you buy it!
Minimum Size Order
There is no minimum order size. Order as many items or
as few as you want.
Where Do We Ship?
We ship to most addresses in the contiguous 48-states
and to some addresses in Hawaii and Alaska, but we
cannot ship outside the United States. So we cannot ship
to Canada or Puerto Rico. We apologize for any
disappointment this causes.
website has lots of pictures of the fish that we offer for sale.
Will the fish you get look like the fish in our pictures? No!
This is like buying a kitten or a puppy that will change as it
grows and matures.
We stock and ship fish that are the ideal size to ship. Not so
small that they will not do well when shipped. Yet not so big
that they will have trouble adjusting to a new home.
The fish in almost all of our pictures were young fish like the
ones we ship that we raised up, and you can too!
If you send us a Special Request with your order, we'll
try to send you what you request. Click
to read more about how to add a Special Request to your
Order from Us
here to read about the five ways to send us an
We recommend that you use our Shopping Bag
to order from us. Rarely one of our customers has a
problem with our Shopping Bag. If you encounter
a problem with it, contact us and we'll help you
complete your order. Click
here to contact us.
for one shipment, containing any number of items, sent
to one address. One item or one-hundred items the
Shipping Charges are usually the same.
SHIPPING on Orders over
This is a limited time offer.
There is always an additional charge of
for shipments to Anchorage and Fairbanks in Alaska and
to Hawaii. If you request delivery on Saturday, there is
an additional charge of
Incorrect Address If you
send us an order with an incorrect address, we will
charge you an additional $3.00 to change it. If your
incorrect address is not corrected and goes to the
shipper, we will be charged $10.00, and we will bill you
for that amount. So double-check to be sure your address
is correct, BEFORE you make the final click to send us
on Saturday costs an additional
and delivery to Anchorage or Fairbanks in Alaska or to
Hawaii is an additional
You can include these optional charges in our Shopping
herefor more details about the Shipping
4. How to Add to Your Existing PayPal Order.
to go to Send Money on the PayPal web site, where you will find a
part of a page that looks like.
On that page in the PayPal web site enter the following information.
The amount of money you intend to send to us.
Goods - Non-Auction
Enter the transaction number of your original PayPal purchase.
Enter the quantity, the code, and the description of each item you want to add to your order.
here to see a demo of PayPal's Send Money operation.
here to go to PayPal's website with more information about
5. If you don't have a PayPal
You can click here to apply for a PayPal account.
It will take a few days to confirm your shipping address.
PayPal advises sellers like us not to ship to PayPal shoppers without a confirmed shipping address. Click here
to read more about PayPal's advice to sellers like us.
here to read answers to many of the questions that are
frequently asked about
6. Problems Using PayPal?
here if you're having problems with PayPal's Shopping Bag.
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